Shipping policy

SHIPPING POLICY

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Karambit Spinner is committed to excellence and the satisfaction of our customers. Karambit Spinner proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.

1. SHIPPING

All orders for our products are processed and shipped out in 1 - 3 business days. Orders will also be shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so please contact us immediately if you believe you have provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

4. LOST/STOLEN PACKAGES

Karambit Spinner is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to the local authorities.

5. RETURN REQUEST DAYS

Karambit Spinner allows you to return its item(s) within a period of 10 days. Kindly be advised that the item(s) should be returned unopened and unused.

6. OUT OF STOCK ITEM PROCESS

In the event that products are out of stock, Karambit Spinner will wait until all items are back in stock before dispatching orders.

7. IMPORT DUTY AND TAXES

When working with Karambit Spinner, as we are based in Tokyo, Japan, customers located within Japan will not incur any import duties or taxes. For customers located outside of Japan, please note that import duties and taxes will be calculated at checkout based on your country and region of residence.

8. ACCEPTANCE

By accessing our site and placing an order, you have willingly accepted the terms of this Shipping Policy.

9. CONTACT INFORMATION

In the event you have any questions or comments, please reach us via the following contacts:

Email - thekarambitspinner@gmail.com